Privacy Policy

Effective Date: 12 December 2024

Introduction Shackleton Clinic (“we”, “us”, or “our”) values the privacy of our patients and website users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://shackletonclinic.com/ (“the Site”). By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect We collect two types of information from visitors to our Site:

• Personal Information: This includes identifiable information such as your name, phone number, email address, postal address, health information, and payment details. This information is collected when you fill out forms, make appointments, or contact us via the Site.
• Non-Personal Information: This includes general information such as your browser type, device information, IP address, and other statistical data collected automatically through cookies or similar tracking technologies. This helps us improve the functionality of the Site.

2. How We Use Your Information We use the information we collect for the following purposes:

• Providing Services: To process appointment requests, provide dental services, and respond to your inquiries.
• Communication: To send appointment reminders, newsletters, offers, and information related to your dental care.
• Improving the Website: To enhance the user experience, troubleshoot issues, and analyze usage patterns of the Site.
• Legal Compliance: To comply with applicable legal, regulatory, and ethical requirements.

3. Sharing Your Information We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party service providers who assist in running our practice, such as payment processors, email services, or IT support.
• With Healthcare Professionals: In some cases, we may need to share your information with other healthcare providers involved in your care.
• Legal Requirements: If required by law, we may disclose your information to government authorities or as part of legal processes (e.g., subpoenas or court orders).

We do not sell, rent, or lease your personal information to third parties.

4. Data Security We take reasonable precautions to protect the personal information you provide to us. This includes physical, electronic, and procedural safeguards to ensure that your information is protected against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies We use cookies to collect non-personal information and enhance the user experience on our Site. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

6. Your Rights and Choices

• Accessing Your Information: You may request to review or update the personal information we have on file for you.
• Opting Out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
• Data Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations.

7. Children’s Privacy Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

8. Third-Party Websites Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. Please review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Celbridge
Jassmine House, Main Street
Tel: 01 2552006

Newbridge
Primary Care Centre, Station Road
Tel: 045 397 220